Maintel UK Ltd

033 0053 9380 Business Telephone Systems + Structured Data Cabling Installation and Support

Call Centre - Phone Systems

Scalable Call Centre phone systems from the Panasonic NCP and TDE range. These systems all share the same features so if your company grows there is no need to retrain staff or invest in new equipment.

Features Include

Call Centre Agents
The KX-TDE/NCP Hybrid IP PBX comes with built-in sophisticated Call Centre solution – allowing businesses to efficiently route customer calls to appropriate departments, agents, agent groups, or queues.
Companies looking for cost effective Call Centre solutions can leverage built-in functionalities such as Uniform Call Distribution (UCD), Queuing Time table, and Supervisor functions. Agents can also work more efficiently using built-in features such as Log-in/Log-out, Wrap-up, and Hot desking – thereby increasing agent productivity as well as overall business productivity.